Privacy Policy

1. Information We Collect

Information You Provide Directly:

• Name, email address, phone number, and company name when you complete our marketing audit quiz, submit a contact form, or book a consultation
• Website URL and business information provided during assessments
• Any other information you voluntarily provide through correspondence

Information Collected Automatically:

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies (see our Cookie Policy)

Information From Third Parties: We may receive information from CRM integrations, analytics platforms, and marketing tools that you or your organization have authorized.

2. Legal Bases for Processing (GDPR/UK GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Consent: When you opt in to receive communications, submit forms, or accept non-essential cookies
• Contractual Necessity: To provide services you have requested or to fulfill a contract
• Legitimate Interest: To improve our services, ensure security, prevent fraud, and conduct analytics (where such interests are not overridden by your rights)
• Legal Obligation: To comply with applicable laws and regulations

3. How We Use Your Information

• To provide personalized marketing audit results and recommendations
• To respond to your inquiries and provide customer support
• To improve our products, services, and website experience
• To send relevant communications about our services (with your consent where required)
• To analyze website usage and optimize performance
• To detect and prevent fraud, spam, and security threats
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party providers who assist us in operating our website and delivering services (e.g., hosting, analytics, CRM platforms). These providers are contractually obligated to protect your data.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: When required by law, subpoena, court order, or to protect our rights, property, or safety
• With Your Consent: When you have given explicit permission for a specific sharing purpose

5. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Our cookie consent banner allows you to control which categories of cookies are active. For detailed information about each cookie, its purpose, and duration, please see our Cookie Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, secure database storage, access controls, rate limiting, bot detection, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. When we transfer data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected in accordance with this policy and applicable law.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

For All Users:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time

Additional Rights Under GDPR/UK GDPR:

• Restriction: Request restriction of processing in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Lodge a Complaint: File a complaint with your local data protection authority

Additional Rights Under CCPA/CPRA (California Residents):

• Right to Know: Request details about the categories and specific pieces of personal information collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit: Limit the use of sensitive personal information

Additional Rights Under LGPD (Brazilian Residents):

• Confirmation of the existence of processing
• Anonymization, blocking, or deletion of unnecessary or excessive data
• Information about public and private entities with which data is shared
• Revocation of consent

Additional Rights Under PIPEDA (Canadian Residents):

• Access to your personal information held by us
• Challenge the accuracy and completeness of information
• Withdraw consent (subject to legal or contractual restrictions)

10. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. Our cookie consent banner provides a more granular and effective mechanism for controlling tracking preferences. We recommend using our cookie settings to manage your preferences.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to submit a data request, please contact us:

My AI Pro Tools LLC

Email: [email protected]

Website: myaiprotools.com/contact